French-Speaking Banking Customer Advisor – On-site

Cross Border Talents

Vila Nova de Famalicão

On-site

EUR 17,000 - 26,000

Full time

3 days ago

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Benefits offered by this job

Daily meal allowance

Job summary

Cross Border Talents is hiring French-speaking Customer Advisors to join on-site teams in Braga and Aveiro, Portugal. You will handle customer inquiries regarding credit products and help deliver tailored financing solutions for a major international financial brand.

Candidates must reside in Portugal, within 50 km of Braga or Aveiro, with no relocation assistance. This role offers local employment, comprehensive training, and growth within a dynamic banking environment.

Qualifications

Native or C2-level proficiency in French.
Previous sales experience or strong sales aptitude.
Previous contact center or customer service experience is an advantage.
Excellent communication, active listening and problem-solving skills.
Resilience, adaptability, and ability to work under pressure in a team.

Responsibilities

Handle inbound inquiries by phone regarding existing credit products and new financing requests.
Assess customer needs, provide reassurance, and recommend tailored financing solutions.
Maximize inbound and outbound interactions by identifying and developing commercial opportunities.
Build and maintain strong, long-term customer relationships following strict standards of excellence.
Manage customer accounts and documentation with high accuracy, integrity, and confidentiality.