French-Speaking Banking Customer Advisor (On-Site)

Cross Border Talents; Terras de Bouro; On-site; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Daily meal allowance

Comprehensive training

Stable local employment

Job summary

Cross Border Talents in Portugal is seeking a French-speaking Customer Advisor to join on-site teams in Braga and Aveiro. You will handle inquiries about credit products, assess financing requests, and deliver tailored financial solutions for a major international brand.

The role requires native or C2 French, sales experience or aptitude, and strong communication skills. Local candidates residing within Braga or Aveiro area are preferred, with no relocation package provided.

Qualifications

• Mandatory: Native or C2-level proficiency in French.
• Mandatory: Previous experience in sales OR a strong sales aptitude.
• Customer service experience is a plus.
• Excellent communication skills, active listening, and problem-solving abilities.
• Resilience, adaptability, and the ability to work under pressure in a team environment.

Responsibilities

• Handle inbound inquiries by phone regarding existing credit products and new financing requests.
• Assess customer needs, provide reassurance, and recommend tailored financing solutions.
• Maximize inbound and outbound interactions by identifying and developing commercial opportunities.
• Build and maintain strong, long-term customer relationships following strict standards of excellence.
• Manage customer accounts and documentation with high accuracy, integrity, and confidentiality.

Skills

French proficiency (native/C2)

Sales experience or aptitude

Job description

Cross Border Talents in Portugal is seeking a French-speaking Customer Advisor to join on-site teams in Braga and Aveiro. You will handle inquiries about credit products, assess financing requests, and deliver tailored financial solutions for a major international brand.

The role requires native or C2 French, sales experience or aptitude, and strong communication skills. Local candidates residing within Braga or Aveiro area are preferred, with no relocation package provided.