French-Speaking Customer Advisor – Healthcare Software
Bcrecruitment
Uma candidatura feita para esta oferta — um currículo e uma carta de apresentação personalizados que vão ao encontro do anúncio.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
Bcrecruitment is hiring a Customer Advisor to support healthcare professionals using a healthcare-software platform in Braga, Portugal. You will be the friendly, professional voice of the company, handling contacts by phone and email in French.
Responsibilities include training customers on the software, documenting interactions in the system, and helping achieve team quality and customer-satisfaction targets. On-site role with rotating shifts.
Qualificações
- Native or near-native French (C2) writing and speaking.
- Strong customer-service and communication skills.
- Ability to advise and train customers on software.
- On-site in Braga, Portugal and resident there.
Responsabilidades
- Handle incoming customer contacts in French by phone and email.
- Understand customer needs and provide accurate, complete answers using the right tools.
- Build trust through clear, friendly, professional communication.
- Document every interaction accurately in the company's systems.
- Contribute to team quality, productivity and customer-satisfaction targets.
Conhecimentos
Ferramentas
Descrição da oferta de emprego
Bcrecruitment is hiring a Customer Advisor to support healthcare professionals using a healthcare-software platform in Braga, Portugal. You will be the friendly, professional voice of the company, handling contacts by phone and email in French.
Responsibilities include training customers on the software, documenting interactions in the system, and helping achieve team quality and customer-satisfaction targets. On-site role with rotating shifts.
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