French-Speaking Customer Support — Braga, Portugal

CloserHire; Braga; Presencial; EUR 13 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Private Health Insurance

Life Insurance

Resumo da oferta

CloserHire is recruiting a French-speaking Customer Support Advisor for its Braga, Portugal office. You will assist healthcare professionals, provide remote training, and resolve inquiries via phone and tickets while collaborating with cross-functional teams to improve the product experience.

Relocation is covered, and the package includes a 14-salary structure, private health cover and meal allowance. Candidates must reside in Portugal within 50 km of Braga and be eligible to work in the

Qualificações

• Candidate must reside in Portugal and be eligible to work in Portugal.
• Willing to relocate to Braga; relocation covered.
• Experience in customer service or tech support preferred.
• French-speaking role requiring good English communication.

Responsabilidades

• Guide healthcare professionals by phone and respond to queries.
• Deliver remote training sessions to help users navigate the software.
• Handle emails and tickets, ensuring fast and accurate resolutions.
• Collaborate with sales, marketing and product teams for feedback.

Conhecimentos

Tech-savvy

Multitasking

Proactive mindset

Phone-based training

Strong communication

Customer service

Descrição da oferta de emprego

CloserHire is recruiting a French-speaking Customer Support Advisor for its Braga, Portugal office. You will assist healthcare professionals, provide remote training, and resolve inquiries via phone and tickets while collaborating with cross-functional teams to improve the product experience.

Relocation is covered, and the package includes a 14-salary structure, private health cover and meal allowance. Candidates must reside in Portugal within 50 km of Braga and be eligible to work in the