French-Speaking Car Rental Support Specialist

Boeva Tech; Braga; On-site; EUR 9,400 - 11,000; Part time

Benefits offered by this job

Meal allowance

Performance bonus

International environment

Career development

Job summary

Boeva Tech in Braga, Portugal, is seeking a French-speaking Customer Support Advisor for a 6-month on-site contract with potential renewal. You will be the first point of contact, handling bookings, billing inquiries, and client communications to ensure a smooth rental experience across channels.

Ideal candidates are fluent in French (C2), possess strong communication skills, and thrive in a fast-paced, intercultural environment.

Qualifications

• French C2 level mandatory.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with a problem-solving attitude.
• Ability to multitask and manage time effectively.
• Comfortable working in rotational shifts and a fast-paced environment.
• Previous experience in customer support or hospitality is a plus, but not required.

Responsibilities

• Provide professional and empathetic customer support via phone and email
• Manage car rental bookings, modifications, and cancellations
• Assist customers with billing, payments, and account inquiries
• Guide users through available rental options and service modalities
• Support onboarding of new customers by collecting and entering data into internal systems
• Identify customer needs and proactively suggest suitable solutions
• Ensure timely handling of requests while maintaining high-quality service standards
• Contribute to a strong and positive brand experience

Skills

French language

Communication

Customer focus

Multitasking

Time management

Interpersonal skills

Job description

Boeva Tech in Braga, Portugal, is seeking a French-speaking Customer Support Advisor for a 6-month on-site contract with potential renewal. You will be the first point of contact, handling bookings, billing inquiries, and client communications to ensure a smooth rental experience across channels.

Ideal candidates are fluent in French (C2), possess strong communication skills, and thrive in a fast-paced, intercultural environment.