French-Speaking Car Rental Advisor - Braga/Aveiro

Cross Border Talents

Braga

On-site

EUR 9,400 - 11,000

Full time

8 days ago

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Benefits offered by this job

Meal allowance €7.63 per working day
Monthly performance bonus up to €85
Guaranteed weekends off

Job summary

Cross Border Talents in Braga or Aveiro, Portugal, is seeking a French-speaking Customer Service Representative. You will deliver personalized support across multiple channels, assist clients with vehicle rentals, reservations, and options, and ensure an exceptional customer experience.

Key requirements include fluent French, residency in Portugal, and strong communication skills. The role offers a base salary, meal allowance, and a monthly performance bonus, with weekends off.

Qualifications

  • Fluent/native-level written and spoken French.
  • Residency in Portugal, no relocation support provided.
  • Strong communication and problem-solving skills.
  • Sales orientation is a plus.
  • Team player with adaptability to dynamic environments.
  • Prior experience in customer support or sales preferred.

Responsibilities

  • Deliver personalized customer service via phone, email, and messaging.
  • Assist clients with reservations, rental options, pricing, and rental conditions.
  • Identify customer needs and recommend suitable services or upgrades.
  • Resolve customer inquiries efficiently, professionally, and within established deadlines.
  • Build lasting customer relationships through clear communication and proactive support.

Skills

French language
Customer service
Administrative software

Tools

CRM software

Job description

Cross Border Talents in Braga or Aveiro, Portugal, is seeking a French-speaking Customer Service Representative. You will deliver personalized support across multiple channels, assist clients with vehicle rentals, reservations, and options, and ensure an exceptional customer experience.

Key requirements include fluent French, residency in Portugal, and strong communication skills. The role offers a base salary, meal allowance, and a monthly performance bonus, with weekends off.

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