French-Speaking B2B Advertising Support – Lisbon
Closerhire
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Descrizione del lavoro
CloserHire is recruiting a French-speaking B2B Advertising Support Specialist for our Lisbon team. You will assist advertisers with troubleshooting, platform guidance, and optimization insights to ensure a seamless experience.
Handle end-to-end issues via email and chat, collaborating with Product, Operations & Engineering to resolve queries, improve user experience, and uphold SLAs. Relocation support and comprehensive paid training are provided.
Competenze
- Native or C2 level in French.
- English at B2 level or higher.
- Experience in paid campaign management is mandatory.
- Experience with online campaigns and Digital Marketing.
Mansioni
- Handle end-to-end troubleshooting for advertising products via email and chat.
- Diagnose issues related to campaigns, platform tools and product features.
- Collaborate with Product, Operations & Engineering teams to drive resolutions.
- Provide timely, accurate updates to ensure customer satisfaction.
- Educate advertisers on features, best practices and common issues.
- Maintain proactive communication throughout the case journey.
Conoscenze
Formazione
Descrizione del lavoro
CloserHire is recruiting a French-speaking B2B Advertising Support Specialist for our Lisbon team. You will assist advertisers with troubleshooting, platform guidance, and optimization insights to ensure a seamless experience.
Handle end-to-end issues via email and chat, collaborating with Product, Operations & Engineering to resolve queries, improve user experience, and uphold SLAs. Relocation support and comprehensive paid training are provided.
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