French & English-Speaking Customer Service Professionals

Cross Border Talents; Viseu; Hybrid; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Paid initial on-site training

Remote work after training

On-site presence one day per quarter

Competitive compensation

Multicultural work environment

Career growth opportunities

Job summary

Cross Border Talents in Porto is seeking French & English-speaking Customer Care Professionals to join an international team. After your paid on-site training, you’ll transition to a remote working model with only one day in the office per quarter.

Work in a multicultural environment, develop customer support skills, and grow professionally while living in Portugal. No prior experience required; fluent French and strong English are the key requirements, with a focus on clear communication.

Qualifications

• Fluent French at C1/C2 level.
• Good command of English (B2 level or higher).
• No previous experience required.
• Strong communication and interpersonal skills.
• A problem-solving mindset and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computer applications and learning new systems.

Responsibilities

• Provide professional and effective customer support, helping customers with their requests, resolving issues, and ensuring a positive experience.

Skills

Fluent French (C1/C2)

Good command of English (B2+)

Strong communication & interpersonal

Problem-solving mindset

Independent remote work

Computer literacy & learning new tools

Job description

Take your career to an international level while living in one of Europe's most vibrant destinations!

Imagine starting your new role in Porto, getting fully trained on-site, and then transitioning to a remote work model with just one day in the office per quarter!

We are looking for French & English-Speaking Customer Care Professionals to join an international team and support customers while building valuable experience in a multicultural environment.

The Role

You will provide professional and effective customer support, helping customers with their requests, resolving issues, and ensuring a consistently positive experience.

After your initial paid on-site training, you'll move to a remote working model, with on-site presence required only one day per quarter.

What We're Looking For

• Fluent French (C1/C2 level)
• Good command of English (B2 level or higher)
• No experience required
• Strong communication and interpersonal skills
• A problem-solving mindset and attention to detail
• Ability to work independently in a remote environment
• Comfortable using computer applications and learning new systems

What We Offer

• Paid initial on-site training
• Remote working model after training
• On-site presence required only one day per quarter
• Competitive compensation package
• International and multicultural work environment
• Career growth and development opportunities
• The opportunity to live and work in Porto

Why Porto?

Porto combines rich culture, beautiful architecture, a vibrant atmosphere, and an exceptional quality of life — giving you the opportunity to grow professionally while experiencing life in Portugal.

French & English-Speaking Customer Service Professionals Matosinhos, Portuguese Republic, PT