French Customer Experience Specialist in Porto

Cross Border Talents; Porto; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Allowance

Health and Life Insurance

Onsite Work Environment

Resumo da oferta

A customer service company in Porto is seeking a French Customer Experience Specialist to provide top-notch customer support. The ideal candidate should be fluent in French and possess excellent communication skills. The role involves handling customer inquiries, providing personalized assistance, and promoting a positive workplace culture. Competitive salary, performance bonuses, meal and transportation allowances, and health insurance are offered.

Qualificações

• C2 proficiency in French required.
• EU citizenship or Portuguese residency card necessary.

Responsabilidades

• Handle customer calls with professionalism and courtesy.
• Greet customers and provide personalized assistance.
• Offer tailored solutions to ensure customer satisfaction.
• Promote company culture and maintain a positive atmosphere.

Conhecimentos

Fluent in French (C2)

Excellent communication skills

Descrição da oferta de emprego

French Customer Experience Specialist in Porto

About the job French Customer Experience Specialist in Porto

Are you fluent in French and looking for a new opportunity? We’re searching for a talented individual to join our team as a Customer Service Maestro!

About Us:

We are dedicated to achieving outstanding customer satisfaction and aim to provide a welcoming experience for every client. Our team fosters a positive workplace culture based on collaboration and mutual support.

Role Overview:

As the main point of contact for customers, you will handle incoming calls with professionalism and a friendly demeanor. You'll offer personalized advice to meet their needs and ensure they leave happy. Additionally, you will embody our company culture and help maintain a positive, team-oriented work environment.

Key Responsibilities:

• Handle customer calls with professionalism and courtesy
• Greet customers warmly and provide personalized assistance based on their individual needs
• Offer tailored solutions to ensure customer satisfaction
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Requirements:

• C2 proficiency in French
• EU citizenship or Portuguese residency card

Why Join Us?

• Competitive Salary:Fair compensation that reflects your skills and contributions.
• Performance Bonus:Opportunities to earn bonuses based on your achievements.
• Meal Allowance:Daily support for meals during work hours.
• Transportation Allowance:Assistance with commuting costs.
• Health and Life Insurance:Comprehensive coverage for your well-being.
• Onsite Work Environment:Collaborate and communicate effectively with the team in person.

Ready to embark on your customer service journey with us? Apply today, and we’ll be in touch soon!