French Customer Specialist - Travel Support & Growth

Cross Border Talents; Lisboa; Presencial; EUR 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health and life insurance

Relocation package

Onsite work

Resumo da oferta

Cross Border Talents is seeking a Customer Specialist in Lisbon to support customers via phone, email, and chat. You will resolve inquiries, guide users through processes, and document interactions to ensure a smooth experience. This role requires fluency in French and English, and eligibility to work in Portugal.

Join a dynamic international team and grow in the travel field with continuous training and relocation support if needed. Onsite office environment in Lisbon.

Qualificações

• Fluent in French (C1/C2) and English (B2).
• EU citizenship or valid Portuguese residency required.
• Strong analytical, creative, and communication abilities.

Responsabilidades

• Provide friendly and professional customer support through phone, email, chat, and other channels.
• Assist customers with inquiries, orders, accounts, payments, products, and services.
• Understand customer needs and provide accurate, helpful information.

Conhecimentos

Analytical

Creative thinking

Communication

Descrição da oferta de emprego

Cross Border Talents is seeking a Customer Specialist in Lisbon to support customers via phone, email, and chat. You will resolve inquiries, guide users through processes, and document interactions to ensure a smooth experience. This role requires fluency in French and English, and eligibility to work in Portugal.

Join a dynamic international team and grow in the travel field with continuous training and relocation support if needed. Onsite office environment in Lisbon.