French Customer Advisor - Lisbon, Portugal

Foundever; Lisboa; Presencial; EUR 18 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Wellness program

Job stability

Resumo da oferta

A leading customer service company in Lisbon seeks a French Customer Advisor to provide exceptional support to clients. Candidates should be fluent in French and English, possess strong communication skills, and be eager to learn and advance professionally. Responsibilities involve resolving customer queries and building relationships, while enjoying benefits such as relocation package, competitive wages, and training opportunities. The role is full-time and onsite, perfect for motivated individuals looking for a stable career in a multicultural environment.

Qualificações

• Native or proficient level of French (C2).
• Advanced level of English (C1) both verbal and written.
• Must have excellent phone and writing skills.
• Analytical and problem solving skills with attention to detail.
• EU citizenship or valid work permit for Portugal.
• Local candidate or willing to relocate to Portugal (Lisbon) and work on site.

Responsabilidades

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationships with customers.
• Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
• Create outstanding customer experiences that are valued by customers.

Conhecimentos

Communication skills

Analytical skills

Problem-solving skills

Attention to detail

Problem solving

Relocation willing

Formação académica

EU citizenship or valid work permit for Portugal

Descrição da oferta de emprego

French Customer Advisor - Lisbon, Portugal

Join to apply for the French Customer Advisor - Lisbon, Portugal role at Foundever

Come and work with us.

Do you want to contribute to an outstanding customer representative service? Are you French native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our French Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of French (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site – Lisbon)

Benefits:

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life‑long skills and experience
• Excellent work culture

Apply today!

Seniority level

Entry level

Employment type

Full‑time

Job function

Management

Industries

Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at Foundever by 2x

Sign in to set job alerts for “Customer Advisor” roles.