French C2? Your Next Stop Is Porto!

Cross Border Talents; Porto; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Relocation support

Shared accommodation

Weekends off

Fixed schedule 08:00-17:00

Job summary

Cbtalents in Porto, Portugal, is hiring for a customer service role supporting a business travel platform. On-site in Porto, you will handle travel-related inquiries and provide clear, effective assistance to customers.

The ideal candidate speaks French at C2 and English at C1, has at least 2 years in customer service (preferably travel), and demonstrates excellent communication and adaptability. We offer relocation support with shared accommodation for eligible candidates, a Monday-to-Friday

Qualifications

• 2+ years of customer service experience, preferably in travel.
• Fluent in French (C2) and English (C1).
• Excellent communication and interpersonal skills.
• Flexible and adaptable in a dynamic environment.
• Willingness to work on-site in Porto.

Responsibilities

• Assist customers with travel-related enquiries.
• Provide clear and effective support throughout customer interactions.
• Help resolve issues while maintaining a positive customer experience.

Skills

French C2

English C1

Customer service

Communication

Adaptability

Job description

Have customer service experience and an interest in travel? Join an international team supporting customers of a business travel platform.

Your role

• Assist customers with travel-related enquiries.
• Provide clear and effective support throughout customer interactions.
• Help resolve issues while maintaining a positive customer experience.

What we're looking for

• French C2 and English C1.
• At least 2 years of customer service experience, preferably in the travel industry.
• Excellent communication skills.
• Adaptability and flexibility in a dynamic environment.
• Availability to work on-site in Porto.

What we offer

• Relocation support with shared accommodation for eligible candidates relocating from outside Portugal.
• Monday-to-Friday schedule, 08:00-17:00.
• Weekends off.