French & English Customer Support – Porto, Portugal (Relocation Support)

Savior Artigos Texteis Lda; Porto; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Weekends off

Shared accommodation

Job summary

Savior Artigos Texteis Lda in Porto, Portugal is seeking an experienced Customer Service Specialist fluent in French and English. You'll join a supportive team, handle inquiries, and ensure customer satisfaction in a travel-friendly environment. Schedule is Monday to Friday, 08:00–17:00 with weekends off.

Base salary €1,000 per month paid over 14 months plus monthly food allowance €167.86. Relocation support available for candidates; restrictions apply.

Qualifications

• 2+ years in a customer service role (travel industry preferred).
• Native/fluent French and C1 business-level English (reading, writing, speaking).
• High School Diploma (12th grade or equivalent).
• Outstanding communication skills, adaptability, and flexibility in a fast-paced environment.

Responsibilities

• Handle customer inquiries in French and English across multiple channels.
• Maintain high service standards and ensure customer satisfaction.
• Collaborate with the team to provide accurate information and timely responses.

Skills

French (fluent)

English (business)

Education

High School Diploma

Job description

Location: Porto, Portugal

Work Model: On-site

Are you looking to build your career in one of Europe's most vibrant, sun-soaked coastal cities? We are hiring an experienced Customer Service Specialist fluent in French and English. Join a supportive team, enjoy weekends off, and experience the rich culture and high quality of life that Porto has to offer!

Key Job Details

• Schedule: Monday to Friday, 08:00 – 17:00 (Weekends Off)
• Base Salary: €1,000 / month (paid over 14 months)
• Food Allowance: €167.86 / month

Relocation Support

• Shared accommodation provided for up to 12 months.
• Detailed relocation specifics will be covered during the interview process. (Note: Flight tickets are not included).
• Relocation support for candidates already residing in Portugal is restricted to speakers of German, Dutch, or Nordic languages.

Requirements

• Experience: Minimum 2 years in a customer service role (travel industry experience is highly preferred).
• Languages: Native/fluent French and C1 business-level English (reading, writing, and speaking).
• Education: High School Diploma (12th grade or equivalent).
• Soft Skills: Outstanding communication skills, adaptability, and flexibility in a fast-paced environment.