French Back Office Specialist: Relocation & Perks

Cross Border Talents; Guimarães; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Relocation assistance

Onsite work environment

Job summary

Cross Border Talents in Portugal is seeking a Back Office Specialist to support daily operations by processing requests, updating records, and coordinating with internal teams. You will ensure accuracy and efficiency while adhering to company procedures and quality standards.

This role suits organized individuals with sharp attention to detail who are eager to learn in a fast-paced CS environment and contribute to process improvements.

Qualifications

• Fluent in French (C1/C2 level).
• EU citizenship or valid Portuguese residency.
• Strong analytical, creative, and communication abilities.
• Professional, detail-oriented, proactive mindset.

Responsibilities

• Process and manage administrative requests, documents, and forms.
• Review and update customer, account, and order information in internal systems.
• Ensure data accuracy and proper documentation.
• Handle account updates, cancellations, returns, and payments.
• Coordinate with internal teams to meet deadlines.
• Escalate complex or sensitive cases when needed.
• Maintain knowledge of processes, systems, and procedures.

Skills

Strong analytics

Creative thinking

Communication skills

Job description

Cross Border Talents in Portugal is seeking a Back Office Specialist to support daily operations by processing requests, updating records, and coordinating with internal teams. You will ensure accuracy and efficiency while adhering to company procedures and quality standards.

This role suits organized individuals with sharp attention to detail who are eager to learn in a fast-paced CS environment and contribute to process improvements.