French Back Office Specialist — Ops & Data Expert (Onsite)

Cross Border Talents; Porto; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Relocation package

Onsite office

Job summary

Cross Border Talents in Porto, Portugal is seeking a Back Office Specialist to support daily business operations, processing requests, updating records, and coordinating with internal teams. You will ensure processes are handled accurately and efficiently according to company procedures.

Ideal candidates are organized, detail-oriented, proactive, and eager to grow in the CS field. Onsite work with attractive salary and relocation support are offered to join a collaborative office environment.

Qualifications

• Fluent in French at C1/C2 level.
• EU citizenship or valid Portuguese residency card is required.

Responsibilities

• Process and manage administrative requests, documents, and other operational tasks accurately and efficiently.
• Review, verify, and update customer, account, and order information in internal systems.
• Ensure data and documentation are accurate, complete, and properly maintained.
• Handle requests related to account updates, orders, cancellations, returns, and payments.

Skills

French proficiency

Analytical thinking

Attention to detail

Communication skills

Job description

Cross Border Talents in Porto, Portugal is seeking a Back Office Specialist to support daily business operations, processing requests, updating records, and coordinating with internal teams. You will ensure processes are handled accurately and efficiently according to company procedures.

Ideal candidates are organized, detail-oriented, proactive, and eager to grow in the CS field. Onsite work with attractive salary and relocation support are offered to join a collaborative office environment.