Floor Supervisor – Elevate Guest Experience & Service

Minor Hotels Europe & Americas; Almada; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Worldwide experience

Career development

Training programmes

Wellbeing initiatives

Team member discounts

Additional Birthday Off

Health Insurance

Meal allowance

Resumo da oferta

NH Collection, part of Minor Hotels Europe & Americas, seeks a Floor Supervisor to oversee floor service, cleaning, and hygiene, ensuring exceptional standards in our hotels and resorts across diverse destinations.

You will coordinate daily service, adhere to HACCP and safety procedures, and support guests with professional, autonomous service. English required; additional hospitality language skills are a plus. Flexible, proactive attitude essential.

Qualificações

• Professional experience in similar roles.
• Knowledge of English and basic foreign language hospitality vocabulary.
• Knowledge of HACCP, hygiene and safety standards.
• Professional attitude.
• Time flexibility.
• Autonomy.

Responsabilidades

• Ensuring the planning, coordination and supervision of the floor service, cleaning, hygiene and replacement of amenities and other products.
• Complying with service standards and internal hygiene and safety procedures to guarantee a service of quality and excellence.

Conhecimentos

Similar role experience

English knowledge

Hospitality vocabulary

Time flexibility

Autonomy

Professional attitude

Ferramentas

HACCP knowledge

Descrição da oferta de emprego

NH Collection, part of Minor Hotels Europe & Americas, seeks a Floor Supervisor to oversee floor service, cleaning, and hygiene, ensuring exceptional standards in our hotels and resorts across diverse destinations.

You will coordinate daily service, adhere to HACCP and safety procedures, and support guests with professional, autonomous service. English required; additional hospitality language skills are a plus. Flexible, proactive attitude essential.