Guest Experience Waiter: Elevate Service with Flexible Hours

Minor Hotels; Portugal; Presencial; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Meal Allowance on Meal Card

Home Medical Assistance

Employee discounts

Training programmes

Flexible working conditions

Resumo da oferta

NH Collection part of Minor Hotels seeks a Waiter/Waitress to deliver exceptional food and beverage service in our hotels and resorts. You will welcome guests, take orders, and ensure a flawless guest experience aligned with brand standards.

The role emphasizes attention to detail, effective communication, and upselling opportunities, with training and career growth within a global hospitality group.

Qualificações

• Vocational hospitality/F&B training or equivalent.
• Fluency in local language and English highly valuable.
• Strong communication and service-focus required.

Responsabilidades

• Provide excellent customer service that promotes satisfaction.
• Welcome and acknowledge guests according to brand standards.
• Maintain frequent contact with guests during breakfast, lunch, dinner and events.
• Be knowledgeable about hotel products and services to upsell.
• Coordinate with kitchen staff to ensure accurate and timely orders.
• Set up and clear restaurant and meeting room tables as required.
• Process payments using the POS system and handle cash and card transactions.

Conhecimentos

Active listening

Effective communication

Sales oriented

Team player

POS knowledge

MS Office

English fluency

Local language

Formação académica

Hospitality/F&B training

Ferramentas

Microsoft Office

POS system

Descrição da oferta de emprego

NH Collection part of Minor Hotels seeks a Waiter/Waitress to deliver exceptional food and beverage service in our hotels and resorts. You will welcome guests, take orders, and ensure a flawless guest experience aligned with brand standards.

The role emphasizes attention to detail, effective communication, and upselling opportunities, with training and career growth within a global hospitality group.