Exciting Opportunity: French Customer Service Rep in Braga!

Cross Border Talents; Braga; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Welcome bonus

Base salary

Annual bonus

Meal allowance

Transport allowance

Health insurance

Job summary

Cross Border Talents is hiring a Customer Service Representative for its E-Health platform in Braga, Portugal. You will provide exceptional support to French-speaking clients and guide them through our digital health tools.

This role suits a native French speaker with strong communication skills, a team spirit, and the ability to thrive in a fast-paced environment while helping people improve their lives through technology.

Qualifications

• Native French speaker with excellent written and spoken communication.
• Strong customer service skills and a friendly, helpful attitude.
• Ability to adapt to a fast-paced work environment.
• Team player who collaborates to achieve results.
• Interest in the E-Health industry and helping people through technology.

Responsibilities

• Provide exceptional customer service for clients using the E-Health platform.
• Assist customers with inquiries, troubleshooting, and solutions.
• Ensure a smooth user experience and guide customers through issues.
• Collaborate with the team to meet customer satisfaction goals.
• Support ongoing relationships and trust with users.

Skills

Native French speaker

Customer service

Team player

E-Health enthusiasm

Job description

Exciting Opportunity: Customer Service Representative E-Health Platform

Location: Braga, Portugal

Languages: Native French

Are you passionate about customer service and looking for an exciting opportunity to work in the E-Health sector? Do you speak Frenchfluently and want to live in a city that combines rich culture, modern amenities, and a relaxed lifestyle? Then this is the perfect job for you!

We are looking for a Customer Service Representative to join our E-Health platform in Braga, Portugal. If you're ready to help customers, embrace new technology, and enjoy a balanced life in one of Portugal's most charming cities, wed love to have you on board!

What We Offer:

• Attractive Welcome Bonus to kick-start your journey with us.
• Competitive Base Salary for a rewarding career.
• Annual Bonus based on performance and targets.
• Meal Allowance to help cover your daily food expenses.
• Transport Allowance to assist with your commute.
• Health Insurance from day one (with a small monthly contribution; free after 6 months of contract)

Why Braga?

Braga is one of the most welcoming cities in Portugal, blending history, tradition, and modern life. Here's why you'll love living in this charming city:

• Rich History & Culture: Wander through Braga's historic streets, explore beautiful churches like Bom Jesus do Monte, or visit Braga Cathedral, one of the oldest in Portugal.
• Relaxed Lifestyle: Braga offers a more relaxed pace of life compared to larger cities, allowing you to enjoy both professional success and personal relaxation.
• Affordable Living: With a lower cost of living compared to other European cities, you can enjoy high-quality living at an affordable price.
• Green Spaces & Parks: Braga is home to lush parks like Parque da Ponte and Jardim de Santa Bárbara, perfect for picnics, walks, or relaxing afternoons outdoors.
• Great Weather: Enjoy mild winters and warm summers, perfect for outdoor activities and weekend getaways.
• Vibrant Social Scene: Whether you prefer cozy cafés, delicious Portuguese food, or weekend festivals, Braga has something for everyone. The city offers a great blend of traditional charm and modern amenities.
• Proximity to Porto: With Porto just a short drive away, you can easily explore one of Portugal's most cosmopolitan cities and experience everything it has to offer.

Your Role:

• Provide exceptional customer service for clients using our E-Health platform.
• Assist customers with inquiries, troubleshooting, and providing solutions related to our services.
• Ensure customers have a smooth experience with our platform and help guide them through any issues.
• Work closely with your team to meet customer satisfaction goals.
• Contribute to improving customer relationships and building long-term trust.

What Were Looking For:

• Native French speaker (C1/C2) with excellent written and verbal communication skills
• Strong customer service skills with a friendly, helpful attitude
• Ability to adapt to a fast-paced work environment.
• Team player who enjoys collaborating to achieve results.
• Enthusiastic about working in the E-Health industry and helping people improve their lives through technology.