EUC Specialist L4 & Team Leader — Hybrid Lisbon

Claranet; Lisboa; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Office facilities for meals and snacks

Regular teambuilding programs

Friendly workplace

Job summary

Claranet is seeking an EUC Specialist – L4 / Team Leader to join the Lisbon team. You will lead EUC/UCC engineering, drive endpoint architecture and security, and mentor junior colleagues across international counterparts.

You will manage escalations, governance, and continuous improvement, with a focus on service quality and collaboration within a global MSP environment. Hybrid Lisbon workplace.

Qualifications

• 7+ years in endpoint engineering, architecture and support, incl. 2+ years in a lead role.
• Strong expertise in Microsoft Intune, Autopilot, SCCM, and 365 endpoint management.
• Experience with packaging (MSI/MSIX), patching and deployment automation.
• Advanced knowledge of Defender for Endpoint and endpoint hardening practices.
• Experience with Nexthink or similar DEX, ServiceNow, and automation tools.

Responsibilities

• Lead EUC and UCC teams, manage workload, performance, and on-call coverage.
• Act as final technical escalation point for complex endpoint issues.
• Define and govern endpoint architecture and lifecycle management.
• Drive security and compliance with Defender, BitLocker and AppLocker.
• Lead DEX and automation initiatives using PowerShell, Terraform, and related tools.
• Oversee CMDB accuracy, reporting, and vendor governance.
• Collaborate with internal teams and clients to ensure SLAs and improvements.
• Support recruitment, onboarding, mentoring, and knowledge sharing.

Skills

Leadership

Endpoint management

Security technologies

Nexthink

PowerShell

Terraform

Intune/Autopilot/SCCM

Governance & reporting

English communication

Tools

Nexthink

ServiceNow

PowerShell

Terraform

Intune

Autopilot

SCCM

Defender for Endpoint

Job description

Claranet is seeking an EUC Specialist – L4 / Team Leader to join the Lisbon team. You will lead EUC/UCC engineering, drive endpoint architecture and security, and mentor junior colleagues across international counterparts.

You will manage escalations, governance, and continuous improvement, with a focus on service quality and collaboration within a global MSP environment. Hybrid Lisbon workplace.