Especialista de Atención al Cliente - Streaming Remoto

The Career Nest; Coimbra; À distance; EUR 14 000 - 15 000; Plein temps

Avantages offerts par ce poste

Alojamiento incluido

Subsidio de alimentación

Seguro médico

Vacaciones 20–22 días

Résumé du poste

The Career Nest is seeking a customer support specialist to assist Spanish-speaking users across Portugal, working remotely with 40 hours per week and rotating 24/7 shifts. Fluency in Spanish and English (B1) plus knowledge of Euskera is required.

The position offers a 12-month contract with potential for permanent employment and a mobility-friendly setup. Formation is 2 weeks, with a packaged compensation and optional corporate housing.

Qualifications

• Dominio fluido de Castellano e Inglés (B1).

Responsabilités

• Asistir a los usuarios con gestión de cuentas, suscripciones, facturación y resolución de incidencias técnicas en dispositivos digitales.
• Ofrecer información detallada y actualizada sobre el catálogo, funciones y servicios de la plataforma.
• Garantizar una experiencia empática y de alta calidad respetando los estándares de rendimiento.

Connaissances

Castellano

Inglés B1

Euskera

Description du poste

The Career Nest is seeking a customer support specialist to assist Spanish-speaking users across Portugal, working remotely with 40 hours per week and rotating 24/7 shifts. Fluency in Spanish and English (B1) plus knowledge of Euskera is required.

The position offers a 12-month contract with potential for permanent employment and a mobility-friendly setup. Formation is 2 weeks, with a packaged compensation and optional corporate housing.