Global English Customer Support Specialist (On-Site)

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

International environment

Competitive salary

Training provided

Career development

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join a leading BPO client.

The role involves providing support across channels, handling billing queries, guiding customers in using products, with on-site work and rotating 24/7 shifts. Relocation possible from other countries, training provided, and opportunities for professional development.

Qualificações

• Fluent English required.
• Strong customer service skills are essential.
• Excellent communication and interpersonal skills are a must.
• Able to troubleshoot and resolve issues efficiently.

Responsabilidades

• Provide professional customer support across multiple channels
• Assist customers with billing and invoicing enquiries
• Troubleshoot account access issues
• Guide and support customers in using the client's products
• Provide timely and high-quality solutions
• Maintain excellent customer satisfaction and quality standards

Conhecimentos

Fluent English

Customer service

Communication skills

Troubleshooting

Descrição da oferta de emprego

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join a leading BPO client.

The role involves providing support across channels, handling billing queries, guiding customers in using products, with on-site work and rotating 24/7 shifts. Relocation possible from other countries, training provided, and opportunities for professional development.