Lisbon: English-Speaking Customer Support Specialist

Cbtalents; Lisboa; Presencial; EUR 20 000 - 32 000; Tempo integral

Resumo da oferta

CBtalents in Lisbon is seeking an English-speaking Customer Support Representative to join an international team on-site in Lisbon. You will assist both consumers and business users with account, billing, and product questions, delivering a smooth customer experience.

The role requires working rotating day shifts from 07:00 to 22:00, Monday to Sunday, totaling 40 hours per week. You will handle inquiries across channels and help users get the most from the company’s products.

Responsabilidades

• Support customers with billing and invoicing inquiries
• Troubleshoot account access issues
• Guide customers on how to use the company's products
• Respond to customer inquiries across multiple support channels
• Resolve issues efficiently while maintaining high service quality standards

Descrição da oferta de emprego

CBtalents in Lisbon is seeking an English-speaking Customer Support Representative to join an international team on-site in Lisbon. You will assist both consumers and business users with account, billing, and product questions, delivering a smooth customer experience.

The role requires working rotating day shifts from 07:00 to 22:00, Monday to Sunday, totaling 40 hours per week. You will handle inquiries across channels and help users get the most from the company’s products.