English-Speaking Customer Support Representative - Relocation to Portugal

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

International environment

Competitive salary

Training provided

Career development

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join a leading BPO client.

The role involves providing support across channels, handling billing queries, guiding customers in using products, with on-site work and rotating 24/7 shifts. Relocation possible from other countries, training provided, and opportunities for professional development.

Qualificações

• Fluent English required.
• Strong customer service skills are essential.
• Excellent communication and interpersonal skills are a must.
• Able to troubleshoot and resolve issues efficiently.

Responsabilidades

• Provide professional customer support across multiple channels
• Assist customers with billing and invoicing enquiries
• Troubleshoot account access issues
• Guide and support customers in using the client's products
• Provide timely and high-quality solutions
• Maintain excellent customer satisfaction and quality standards

Conhecimentos

Fluent English

Customer service

Communication skills

Troubleshooting

Descrição da oferta de emprego

English-Speaking Customer Support Representative

Location: Lisbon, Portugal

Are you passionate about technology and looking for an international opportunity in Portugal?

We are currently looking for English-speaking Customer Support Representatives to join the team of one of our leading BPO clients.

Relocation possible from other countries. On-site position. Rotating shifts – 24/7 project.

Your Responsibilities

• Provide professional customer support across multiple channels


• Assist customers with billing and invoicing enquiries


• Troubleshoot account access issues


• Guide and support customers in using the client's products


• Provide timely and high-quality solutions
  
• Maintain excellent customer satisfaction and quality standards

Requirements

• Fluent English


• Excellent communication and customer service skills


• A customer-oriented and professional attitude


• Ability to troubleshoot and solve problems efficiently


• Comfortable working in a fast-paced environment


• Previous customer service experience is an advantage

What We Offer

• International working environment.


• Competitive salary and benefits depending on the project.


• Training provided.


• Opportunities for professional development.