Italian-Speaking Customer Support - On-Site Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Customer Support Representative to handle front-line inquiries, solve problems, and ensure customers leave conversations satisfied.

You’ll stay organized with multiple cases, communicate clearly in writing and speech, contribute to a collaborative team, and help flag recurring issues for remediation. The role is on-site with opportunities across markets for multilingual candidates.

Qualificações

• Strong written and spoken communication skills.
• Ability to stay organized with multiple cases.
• Customer-oriented and problem-solving mindset.
• Comfortable in a fast-moving, customer-facing role.

Responsabilidades

• Follow up on open cases promptly to prevent backlogs.
• Stay calm and clear with customers even when they're frustrated.
• Contribute to a supportive, collaborative team environment.
• Flag recurring issues so they can be addressed at the source.

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Customer Support Representative to handle front-line inquiries, solve problems, and ensure customers leave conversations satisfied.

You’ll stay organized with multiple cases, communicate clearly in writing and speech, contribute to a collaborative team, and help flag recurring issues for remediation. The role is on-site with opportunities across markets for multilingual candidates.