English-Speaking Customer Support Representative - Relocation to Portugal

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

International environment

Competitive salary & benefits

Training provided

Professional development

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking an English-speaking Customer Support Representative to join an international team. The role is on-site with rotating shifts for a 24/7 project, and relocation is possible from other countries.

You will provide multi-channel customer support, assist with billing inquiries, troubleshoot access issues, and guide customers in using the client's products while delivering high-quality solutions and maintaining satisfaction.

Qualifications

• Fluent English required.
• Excellent communication and customer service skills.
• Customer-oriented and professional attitude.
• Ability to troubleshoot and solve problems.
• Comfortable working in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Provide professional customer support across multiple channels.
• Assist customers with billing and invoicing enquiries.
• Troubleshoot account access issues.
• Guide and support customers in using the client's products.
• Provide timely and high-quality solutions.
• Maintain excellent customer satisfaction and quality standards.

Skills

Fluent English

Communication skills

Customer service

Problem solving

Fast-paced

Customer service experience

Job description

English-Speaking Customer Support Representative

Location: Lisbon, Portugal

Are you passionate about technology and looking for an international opportunity in Portugal?

We are currently looking for English-speaking Customer Support Representatives to join the team of one of our leading BPO clients.

Relocation possible from other countries

On-site position

Rotating shifts - 24/7 project

Your Responsibilities

• Provide professional customer support across multiple channels
• Assist customers with billing and invoicing enquiries
• Troubleshoot account access issues
• Guide and support customers in using the client's products
• Provide timely and high-quality solutions
• Maintain excellent customer satisfaction and quality standards

Requirements

• Fluent English
• Excellent communication and customer service skills
• A customer-oriented and professional attitude
• Ability to troubleshoot and solve problems efficiently
• Comfortable working in a fast-paced environment
• Previous customer service experience is an advantage

What We Offer

• International working environment.
• Competitive salary and benefits depending on the project.
• Training provided.
• Opportunities for professional development.