English-Speaking Tech Support Specialist - Relocation to Portugal

Cross Border Talents; Lisboa; Vor Ort; EUR 18.000 - 28.000; Vollzeit

Benefits dieser Stelle

Training provided

Opportunities for professional develop

Competitive salary and benefits

International working environment

Zusammenfassung

Cross Border Talents is seeking an English-speaking Tech Support Specialist to join an on-site, 24/7 project in Portugal. The role involves supporting customers across channels, guiding users, and resolving access issues.

Relocation is possible from other countries, with training provided and opportunities for professional development. Ideal candidates have tech support experience and strong communication skills, and thrive in a fast-paced environment.

Qualifikationen

• Experience in Tech Support or being tech-savvy with an enthusiasm for AI is a must.
• Excellent communication and customer service skills.
• A customer-oriented and professional attitude.
• Ability to troubleshoot and solve problems efficiently.
• Comfortable working in a fast-paced environment.
• Previous customer service experience is an advantage.

Aufgaben

• Provide professional customer support across multiple channels
• Assist customers with billing and invoicing enquiries
• Troubleshoot account access issues
• Guide and support customers in using the client's products
• Provide timely and high-quality solutions
• Maintain excellent customer satisfaction and quality standards

Kenntnisse

Tech Support

Customer Service

English Proficiency

AI Enthusiasm

Jobbeschreibung

English-Speaking Tech Support Specialist - Relocation to Portugal

Are you passionate about technology and looking for an international opportunity in Portugal?

We are currently looking for English-speaking Customer Support Representatives to join the team of one of our leading BPO clients.

Relocation possible from other countries
On-site position
Rotating shifts – 24/7 project

• Provide professional customer support across multiple channels
• Assist customers with billing and invoicing enquiries
• Troubleshoot account access issues
• Guide and support customers in using the client's products
• Provide timely and high-quality solutions
• Maintain excellent customer satisfaction and quality standards

Requirements

• Experience in Tech Support or being tech-savvy with an ethusiasm for AI is a must
• Excellent communication and customer service skills
• A customer-oriented and professional attitude
• Ability to troubleshoot and solve problems efficiently
• Comfortable working in a fast-paced environment
• Previous customer service experience is an advantage

What We Offer

• International working environment.
• Competitive salary and benefits depending on the project.
• Training provided.
• Opportunities for professional development.