English-Speaking Ai Customer Support – Lisbon, Portugal (Relocation Package)

Closerhire; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Meal Allowance

Job summary

CloserHire is recruiting an English-speaking AI Customer Support Specialist in Lisbon, Portugal, for a full-time Day Shift (07:00–22:00). Employees enjoy relocation support, a gross monthly salary of €1,259 plus a €200 bonus, and a meal allowance as part of a comprehensive benefits package.

You will assist customers via multiple channels, resolve billing issues, and help users navigate AI product features in a fast-paced tech environment.

Qualifications

• Fluent English, written and spoken.
• Strong interest in AI and new technologies.
• Excellent communication and problem-solving skills.
• Customer-focused and able to troubleshoot issues.

Responsibilities

• Support customers across multiple channels.
• Resolve billing, invoicing and account access inquiries.
• Troubleshoot platform and product issues.
• Guide customers on using products and features effectively.
• Deliver timely, accurate and high-quality customer support.

Skills

English fluency

AI interest

Communication skills

Problem solving

Customer focus

Tools

CRM systems

Job description

English-Speaking AI Customer Support Specialist – Day Shift | Lisbon in Lisbon, Portugal. €1,259 per month (gross), plus 200€ Variable Productivity Bonus. Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Languages: English
• Salary: €1,259 per month (gross), plus 200€ Variable Productivity Bonus
• Start: 28-09, 05-10, 12-10, 19/10
• Relocation: supported — details below

Perks worth knowing about

• Meal Allowance

About the role

CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company developing some of the world’s most advanced AI and generative AI technologies. This is a full-time, 40-hour-per-week position on the Day Shift, with working hours scheduled between 07:00 and 22:00, Monday to Sunday.

What you'll do

• Support customers across multiple communication channels
• Resolve billing, invoicing and account access enquiries
• Troubleshoot platform and product-related issues
• Guide customers on using products and features effectively
• Deliver timely, accurate and high-quality customer support

What we're looking for

• Fluent English, written and spoken
• Strong interest in AI and new technologies
• Excellent communication and problem-solving skills
• Customer-focused and comfortable troubleshooting issues
• Previous customer service or technical support experience is an advantage
• Comfortable working in a fast-paced and technology-driven environment
• Availability to work Day
• Shifts scheduled between 07:00 and 22:00

Salary

€1,259 per month (gross), plus 200€ Variable Productivity Bonus

Benefits

• Day Shift: working hours scheduled between 07:00 and 22:00
• Competitive salary package + performance bonus Meal allowance Holiday and Christmas allowances
• Private health and dental insurance 22 days of annual leave
• Comprehensive initial training
• Professional development and career growth opportunities
• International working environment in Lisbon
• Opportunity to work closely with cutting-edge AI technology

Relocation support

• permanent accomodation provided - check project files in drive

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works

• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.