English-Speaking AI Customer Support – Lisbon, Portugal

CloserHire; Lisboa; In loco; EUR 14.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal Allowance

Health and dental insurance

22 days annual leave

Descrizione del lavoro

CloserHire is recruiting an English-speaking AI Customer Support Specialist in Lisbon, Portugal. This is a full-time, 40-hour-per-week role on the Day Shift, with working hours 07:00–22:00.

The package includes €1,259 gross per month, plus a €200 variable productivity bonus, meal allowance, health and dental insurance, 22 days of annual leave, and thorough initial training with career growth opportunities in a cutting-edge AI environment.

Competenze

• Shifts scheduled between 07:00 and 22:00.
• Availability to work Day.
• Comfortable working in a fast-paced and tech-driven environment.
• Previous customer service or technical support experience is an advantage.
• Customer-focused with strong troubleshooting and problem-solving skills.
• Strong interest in AI and new technologies.

Mansioni

• Support customers across multiple channels.
• Resolve billing, invoicing and account access enquiries.
• Troubleshoot platform and product-related issues.
• Guide customers on using products and features effectively.
• Deliver timely, high-quality customer support.

Conoscenze

English proficiency

Customer support

Communication skills

Technical troubleshooting

AI interest

Day shift availability

Teamwork

Descrizione del lavoro

€1,259 per month (gross), plus 200€ Variable Productivity Bonus — plus Meal Allowance. English-Speaking AI Customer Support Specialist – Day Shift in Lisbon, Portugal.

What you'll actually take home

€1,259 per month (gross), plus 200€ Variable Productivity Bonus

We put the figure in the advert on purpose. If it doesn't work for you, you should know that now rather than after three interviews.

The perks, in full

• Meal Allowance

Everything else in the package

You also get day Shift: working hours scheduled between 07:00 and 22:00, competitive salary package + performance bonus Meal allowance Holiday and Christmas allowances, private health and dental insurance 22 days of annual leave, comprehensive initial training, professional development and career growth opportunities, international working environment in Lisbon, and opportunity to work closely with cutting-edge AI technology.

The job itself

CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company developing some of the world’s most advanced AI and generative AI technologies. This is a full-time, 40-hour-per-week position on the Day Shift, with working hours scheduled between 07:00 and 22:00, Monday to Sunday.

Day to day that means support customers across multiple communication channels, resolve billing, invoicing and account access enquiries, troubleshoot platform and product-related issues, guide customers on using products and features effectively, and deliver timely, accurate and high-quality customer support.

What you need to bring

• Shifts scheduled between 07:00 and 22:00
• Availability to work Day
• Comfortable working in a fast-paced and technology-driven environment
• Previous customer service or technical support experience is an advantage
• Customer-focused and comfortable troubleshooting issues
• Excellent communication and problem-solving skills
• Strong interest in AI and new technologies

Moving there

To get you on the ground: permanent accomodation provided - check project files in drive.

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Next steps

• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.