English Customer Support Specialist - Lisbon | Paid Training

CB Talents; Lisboa; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Health insurance

Paid training

Contract leading to permanent position

Lisbon campus

Job summary

CB Talents is hiring Customer Support Representatives in Lisbon, Portugal to assist Reddit users via phone, email, and chat. This is an English-focused, on-site role with a 12-month renewable contract leading to a permanent position.

You will join an international team, receive 15 days of paid training in English, and enjoy a modern campus with easy transport links. Health insurance is provided after signing, and a performance bonus of up to €300/month is possible.

Qualifications

• Fluency in English (written and spoken).
• ONLY LOCAL CANDIDATES!
• Passion for customer care, strong communication skills, and effective questioning.
• Comfort using computer software and digital tools.
• Experience in digital marketing or platform support is a plus!

Responsibilities

• Assist registered users and community members via telephone, email, and chat.
• Help users finalize their registration and navigate products and services smoothly.
• Provide high-quality service to ensure every interaction matters.

Skills

Fluent English

Customer care

Communication skills

Digital tools

Job description

CB Talents is hiring Customer Support Representatives in Lisbon, Portugal to assist Reddit users via phone, email, and chat. This is an English-focused, on-site role with a 12-month renewable contract leading to a permanent position.

You will join an international team, receive 15 days of paid training in English, and enjoy a modern campus with easy transport links. Health insurance is provided after signing, and a performance bonus of up to €300/month is possible.