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English Customer Experience Associate

Cbtalents

Setúbal

Presencial

EUR 20 000 - 30 000

Tempo integral

Há 30+ dias

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Resumo da oferta

A customer service company is seeking an English Customer Experience Associate in Portugal. The ideal candidate should be passionate about customer support, capable of assisting inquiries, and residing in Portugal with a valid work permit or EU passport. This role offers a dynamic team environment and growth opportunities.

Serviços

Career development and training opportunities
Competitive benefits and strong support
Dynamic and diverse team environment

Qualificações

  • Passionate about customer service and problem-solving.
  • Residing in Portugal with a valid work permit or EU passport.

Responsabilidades

  • Assist customers with inquiries and troubleshooting.
  • Maintain accurate documentation of interactions.
  • Communicate across multiple channels.

Conhecimentos

Customer service skills
Problem-solving
Communication
Multi-channel support
Descrição da oferta de emprego
About the job English Customer Experience Associate

Customer Service Advisor – English Speakers in Portugal

Are you an English-speaking professional already living in Portugal with a valid work permit or EU passport? If you're passionate about customer service and enjoy problem-solving, this is a great opportunity for you!

Responsibilities
  • Assist customers with inquiries, troubleshooting, and general support
  • Communicate across multiple channels (phone, email, chat, social media)
  • Ensure compliance with company policies
  • Escalate complex cases when necessary
  • Maintain accurate documentation of interactions
What We Offer
  • A dynamic and diverse team environment
  • Career development and training opportunities
  • Competitive benefits and strong support
Work Schedule
  • Rotating shifts from Monday to Sunday

Note: This position is only for candidates currently residing in Portugal with a valid work permit or EU passport.

Apply now and take the next step in your career!

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