English Customer Experience Associate

Cbtalents; Setúbal; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Career development and training opportunities

Competitive benefits and strong support

Dynamic and diverse team environment

Job summary

A customer service company is seeking an English Customer Experience Associate in Portugal. The ideal candidate should be passionate about customer support, capable of assisting inquiries, and residing in Portugal with a valid work permit or EU passport. This role offers a dynamic team environment and growth opportunities.

Qualifications

• Passionate about customer service and problem-solving.
• Residing in Portugal with a valid work permit or EU passport.

Responsibilities

• Assist customers with inquiries and troubleshooting.
• Maintain accurate documentation of interactions.
• Communicate across multiple channels.

Skills

Customer service skills

Problem-solving

Communication

Multi-channel support

Job description

About the job English Customer Experience Associate

Customer Service Advisor – English Speakers in Portugal

Are you an English-speaking professional already living in Portugal with a valid work permit or EU passport? If you're passionate about customer service and enjoy problem-solving, this is a great opportunity for you!

Responsibilities

• Assist customers with inquiries, troubleshooting, and general support
• Communicate across multiple channels (phone, email, chat, social media)
• Ensure compliance with company policies
• Escalate complex cases when necessary
• Maintain accurate documentation of interactions

What We Offer

• A dynamic and diverse team environment
• Career development and training opportunities
• Competitive benefits and strong support

Work Schedule

• Rotating shifts from Monday to Sunday

Note: This position is only for candidates currently residing in Portugal with a valid work permit or EU passport.

Apply now and take the next step in your career!