Education Programme Records & Compliance Specialist

WLG; Oeiras; Presencial; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

WLG in Portugal is seeking a meticulous Records Administrator to maintain alignment between the learning catalogue and the wider service catalogue, ensuring consistency across systems.

You will build dashboards, coordinate with instructors and branches, and track course status through certification processes, contributing to accurate published records and timely responses to stakeholder queries.

Qualificações

• Administrative work on training, education or service catalogues, where accuracy across several systems was the job rather than a detail of it.
• Comfort with training management and course registration systems, and with keeping two catalogues in step.
• Dashboard and tracker building - spreadsheets or reporting tools - to make status visible.
• Coordination with instructors, training branches and external stakeholders, in writing and in meetings.
• Genuine attention to detail: the ability to spot that a published field no longer matches the approved document.
• Fluent professional English.

Responsabilidades

• Keeping the learning catalogue and the wider service catalogue aligned, so a course reads the same wherever someone looks it up.
• Managing course content updates across the training management systems and the public portal, and checking the result rather than assuming it.
• Building and running a tracking dashboard for course control documents, linked to the catalogue itself, so production status is visible instead of asked for.
• Working with training branches and instructors to get the fields in those documents filled properly, and chasing what is missing.
• Tracking each course through certification, coordinating with colleagues on observations and corrective actions until the record is clean.
• Taking part in the curriculum review boards and doing the catalogue work that follows them.
• Answering instructor and stakeholder queries promptly through the official channels, and building the network of contacts that makes that quick.
• Maintaining an overview of course and certification status, and flagging discrepancies between what is published and what was approved.

Conhecimentos

Attention to detail

Administrative experience

Training management systems

Dashboard building

Communication

Ferramentas

Spreadsheets

Reporting tools

Descrição da oferta de emprego

WLG in Portugal is seeking a meticulous Records Administrator to maintain alignment between the learning catalogue and the wider service catalogue, ensuring consistency across systems.

You will build dashboards, coordinate with instructors and branches, and track course status through certification processes, contributing to accurate published records and timely responses to stakeholder queries.