Dutch Speaking Video Streaming Support - Greece Relocation
Mercier Consultancy MD
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking Dutch Speaking Video Streaming Customer Experts to join our team in Greece. You will deliver world-class support via chat, email and phone, helping subscribers with streaming quality, account questions, and content access.
Fluent Dutch and proficient English are essential, as is a customer-centric approach. Relocation assistance is provided, along with a competitive monthly salary and 13th/14th salaries plus a performance bonus.
Qualifications
- Native Dutch spoken and written.
- Proficient English for work communication.
- EU passport valid for relocation.
- Strong passion for streaming and digital media.
- Excellent problem-solving and customer focus.
- Experience in high-volume customer service is preferred.
Responsibilities
- Provide world-class support via chat, email and phone for a leading streaming platform.
- Troubleshoot streaming quality, connectivity and playback issues.
- Handle billing, subscription tiers and content access inquiries.
- Maintain empathetic, solution-oriented communication in Dutch.
- Collaborate with cross-functional teams to report trends and improve the user journey.
- Keep up-to-date product knowledge on features and content releases.
Skills
Tools
Job description
Mercier Consultancy Group is seeking Dutch Speaking Video Streaming Customer Experts to join our team in Greece. You will deliver world-class support via chat, email and phone, helping subscribers with streaming quality, account questions, and content access.
Fluent Dutch and proficient English are essential, as is a customer-centric approach. Relocation assistance is provided, along with a competitive monthly salary and 13th/14th salaries plus a performance bonus.
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