Dutch Speaking Tech Support Expert - Greece Relocation

Mercier Consultancy MD; Portugal; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive salary with 13th/14th year

Fully paid training

Health insurance

Relocation package

Performance bonus

Career development opportunities

Job summary

Mercier Consultancy Group is recruiting for a Dutch-speaking Customer Expert to join a global telecom leader in Greece. You will deliver high-level technical assistance and ensure customer satisfaction.

The role includes training, relocation support, visa/work-permit guidance, and competitive compensation with annual 13th/14th salaries.

Greece lifestyle and opportunities for international career growth are highlighted in this relocation package.

Qualifications

• Native or fluent Dutch (spoken and written) required.
• EU passport or Greece work permit required.
• Experience in customer service or tech support is a plus.

Responsibilities

• Provide high-level technical support for telecommunications services.
• Handle inquiries via phone, email, and chat with premium service.
• Educate customers on product offerings and digital infrastructure.
• Maintain accurate CRM records of customer interactions.
• Collaborate with cross-functional teams to resolve outages or connectivity issues.
• Contribute to continuous improvement of service delivery standards.
• Stay updated on evolving telecommunications industry trends and protocols.

Skills

Dutch language

Excellent communication

Job description

Mercier Consultancy Group is recruiting for a Dutch-speaking Customer Expert to join a global telecom leader in Greece. You will deliver high-level technical assistance and ensure customer satisfaction.

The role includes training, relocation support, visa/work-permit guidance, and competitive compensation with annual 13th/14th salaries.

Greece lifestyle and opportunities for international career growth are highlighted in this relocation package.