Dutch Speaking Customer Expert — Remote, Greece Relocation

Mercier Consultancy MD; Portugal; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive Monthly Salary

2 Extra Salaries Per Year (13th and 14

salary)

Fully Paid Training programs to excel

Health Insurance coverage

Fully Paid Relocation Package (flight,

transfer, hotel)

Monthly Performance Bonus for high ach

opportunities for career growth in_gr

And Much More..

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Netflix Customer Experts to support subscribers in Greece. You will handle inquiries via phone, chat, and email, troubleshoot issues, and stay current with platform updates.

The role requires native Dutch, strong English for training, and a passion for entertainment. A EU passport is mandatory, and the company offers relocation to Greece with full training and a competitive salary.

Qualifications

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Proficiency in English for training and internal communication.
• Strong passion for entertainment and familiarity with streaming platforms.
• Excellent communication and problem-solving skills, essential for these Dutch-speaking jobs in Greece.
• Ability to work in a fast-paced environment and adapt to rotating shifts.

Responsibilities

• Deliver exceptional customer support to Dutch-speaking subscribers of one of the world's leading streaming platforms
• Assist users with technical troubleshooting, billing inquiries, and account navigation through phone, chat, and email channels
• Stay updated on all new releases, platform features, and service updates to provide accurate and knowledgeable responses
• Resolve complex customer issues with empathy and professionalism to ensure total user satisfaction
• Maintain a high level of quality in every interaction, contributing to the overall success of the brand in the streaming platforms sector
• Collaborate with international teams to share insights and improve service delivery protocols
• Contribute to a positive, high-energy work environment tailored to modern digital service needs

Skills

Dutch language

English language

Communication skills

Problem-solving

Job description

Mercier Consultancy Group is seeking Dutch-speaking Netflix Customer Experts to support subscribers in Greece. You will handle inquiries via phone, chat, and email, troubleshoot issues, and stay current with platform updates.

The role requires native Dutch, strong English for training, and a passion for entertainment. A EU passport is mandatory, and the company offers relocation to Greece with full training and a competitive salary.