Dutch-Speaking Technical Support Advisor (Lisbon On-Site)

Cross Border Talents; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is seeking a Technical Support Advisor to join a Dutch-speaking team. This on-site role involves untangling technical issues and explaining fixes in plain language to non-technical customers.

You will diagnose problems, verify resolutions, and stay updated on product changes affecting common issues. Ideal candidates are fluent in Dutch and English and have the right to work in the EU without sponsorship.

Qualificações

• Fluent Dutch and English required.

Responsabilidades

• Follow up to confirm a fix actually solved the problem.
• Diagnose technical issues reported by customers.
• Stay current on product changes that affect common issues.
• Balance thoroughness with keeping resolution times reasonable.

Conhecimentos

Fluent Dutch

Fluent English

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal is seeking a Technical Support Advisor to join a Dutch-speaking team. This on-site role involves untangling technical issues and explaining fixes in plain language to non-technical customers.

You will diagnose problems, verify resolutions, and stay updated on product changes affecting common issues. Ideal candidates are fluent in Dutch and English and have the right to work in the EU without sponsorship.