Dutch Technical Support Agent — On-Site Lisbon

C&D Talent Advisory - Academy; Lisboa; Presencial; EUR 19 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Paid Training

International environment

Career development

Meal allowance

Resumo da oferta

C&D Talent Advisory - Academy in Lisbon, Portugal is seeking a Dutch-speaking Technical Customer Service Agent for an on-site role. You will join an international team supporting digital and technology solutions across Europe, with relocation support for eligible candidates.

The role focuses on technical troubleshooting, customer interaction, and delivering a smooth product experience in a fast-paced environment. Competitive compensation with benefits is provided.

Qualificações

• C1/C2 Dutch (mandatory).
• English B2 or higher.
• Strong communication and customer service skills.
• Comfortable working in a dynamic support environment.
• Open to feedback and continuous improvement.
• Interest in technical troubleshooting and digital services.

Responsabilidades

• Provide technical customer support via phone, email, and chat in Dutch
• Assist users with product troubleshooting, technical questions, and account support
• Deliver clear and professional communication while resolving issues
• Maintain accurate records of interactions in internal systems
• Ensure high service quality and customer satisfaction
• Adapt quickly to new tools, updates, and product features

Conhecimentos

Dutch (C1/C2)

English (B2+)

Communication skills

Adaptability

Descrição da oferta de emprego

C&D Talent Advisory - Academy in Lisbon, Portugal is seeking a Dutch-speaking Technical Customer Service Agent for an on-site role. You will join an international team supporting digital and technology solutions across Europe, with relocation support for eligible candidates.

The role focuses on technical troubleshooting, customer interaction, and delivering a smooth product experience in a fast-paced environment. Competitive compensation with benefits is provided.