Dutch-speaking Team Leader — Lisbon | Grow & Lead

Cross Border Talents; Lisboa; In loco; EUR 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Leadership role

No Sundays (Mon-Sat 09:00-22:00)

International company

Career growth

Descrizione del lavoro

Cross Border Talents in Lisbon, Portugal is seeking a Team Leader – Dutch to guide a Dutch-speaking customer service team. You will coach, motivate and develop agents while driving performance and quality. Local candidates with EU work authorisation are required.

You'll work in a dynamic, international environment, reporting to management and serving as a bridge between your team and leadership. This role offers growth opportunities and a hands-on leadership experience in Lisbon.

Competenze

• Fluent Dutch and English
• Experience leading a team or coaching others (customer service experience is a plus)
• Already living in Lisbon, with EU work authorisation

Mansioni

• Lead, motivate and coach a team of Dutch-speaking agents
• Track team performance and help everyone hit their targets
• Support the team with complex cases and escalations
• Be the link between your team and management

Conoscenze

Leadership

Team coaching

Dutch language

English language

Descrizione del lavoro

Cross Border Talents in Lisbon, Portugal is seeking a Team Leader – Dutch to guide a Dutch-speaking customer service team. You will coach, motivate and develop agents while driving performance and quality. Local candidates with EU work authorisation are required.

You'll work in a dynamic, international environment, reporting to management and serving as a bridge between your team and leadership. This role offers growth opportunities and a hands-on leadership experience in Lisbon.