Lisbon-based Dutch/Flemish Team Lead | Grow & Lead

Cross Border Talents; Lisboa; In loco; EUR 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Team Leader who speaks Dutch or Flemish to guide a customer service team. You will coach, motivate and develop team members while monitoring performance and driving targets in a fast-paced, international environment.

Based in Lisbon with EU work authorization, you will liaise with management, handle escalations, and create a positive, result-driven culture. Monday–Saturday shifts, 09:00–22:00, with no Sundays.

Competenze

• Experience leading a team or coaching others in a service environment.
• Fluent or native Dutch or Flemish and fluent English.
• Already living in Lisbon with EU work authorisation.

Mansioni

• Lead, motivate and coach a team of Dutch- or Flemish-speaking agents
• Track team performance and help everyone hit their targets
• Support the team with complex cases and escalations
• Be the link between your team and management

Conoscenze

Leadership

Coaching

Team management

Customer service

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Team Leader who speaks Dutch or Flemish to guide a customer service team. You will coach, motivate and develop team members while monitoring performance and driving targets in a fast-paced, international environment.

Based in Lisbon with EU work authorization, you will liaise with management, handle escalations, and create a positive, result-driven culture. Monday–Saturday shifts, 09:00–22:00, with no Sundays.