Dutch-Speaking Solutions Consultant — Relocation & Perks

Recruitment By Ierotheos

Portugal

On-site

EUR 28,000 - 42,000

Full time

7 days ago
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Benefits offered by this job

Fully Paid Relocation Package (flight,
Relocation Concierge
Fully Paid Training
Health Insurance
Monthly Performance Bonus

Job summary

Mercier Consultancy Group seeks a Dutch-speaking Solutions Consultant to deliver high-quality support for premium clients across channels. The role requires fluent Dutch and English, with a relocation package to Bulgaria and a comprehensive training plan.

You will join a customer-focused team, handle inquiries, document interactions, and collaborate across departments to optimize service delivery. Prior client-facing experience is valued for this role.

Qualifications

  • Native or fluent Dutch (written and spoken).
  • Proficiency in English for collaboration with an international team.
  • Experience in Customer Support Services or client-facing roles valued.
  • Willingness to relocate to Bulgaria and work on-site.
  • Valid EU passport for employment in the EU.

Responsibilities

  • Provide high-level Dutch-speaking support across channels.
  • Act as brand ambassador and resolve inquiries with quality service.
  • Document interactions in the company database for case management.
  • Collaborate with cross-functional teams to improve service delivery.
  • Maintain product knowledge to tailor solutions to client needs.
  • Engage in training sessions to uphold service standards.

Skills

Dutch language proficiency
Customer focus
Strong communication
Team collaboration

Tools

CRM systems

Job description

Mercier Consultancy Group seeks a Dutch-speaking Solutions Consultant to deliver high-quality support for premium clients across channels. The role requires fluent Dutch and English, with a relocation package to Bulgaria and a comprehensive training plan.

You will join a customer-focused team, handle inquiries, document interactions, and collaborate across departments to optimize service delivery. Prior client-facing experience is valued for this role.

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