Dutch-Speaking SMB Support Pro (Lisbon)

Cbtalents; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary + signing bonus

Comprehensive training program

Career growth opportunities

Job summary

A company specialized in digital solutions is seeking a Dutch-speaking SMB Support Representative in Lisbon. The role involves providing expert support to small and medium-sized businesses to maximize their online advertising potential. Candidates must be fluent in Dutch and English, possess strong customer service skills, and have an interest in digital advertising. The position offers competitive pay, a signing bonus, and a comprehensive training program.

Qualifications

• Fluent in Dutch and English (C1 level).
• Strong customer service and problem-solving skills.
• Interest in digital advertising and online platforms.

Responsibilities

• Provide support via phone, email, and chat to help SMBs.
• Assist clients with self-service advertising solutions.
• Deliver pre- and post-sales support for self-service products.
• Offer product guidance to enhance the customer experience.
• Identify trends and resolve challenges faced by clients.
• Provide insights and feedback to the engineering team.

Skills

Fluency in Dutch (written and spoken)

Strong customer service skills

Problem-solving skills

Interest in digital advertising

Ability to work effectively in a dynamic environment

Job description

A company specialized in digital solutions is seeking a Dutch-speaking SMB Support Representative in Lisbon. The role involves providing expert support to small and medium-sized businesses to maximize their online advertising potential. Candidates must be fluent in Dutch and English, possess strong customer service skills, and have an interest in digital advertising. The position offers competitive pay, a signing bonus, and a comprehensive training program.