Dutch-Speaking CX Specialist — Portugal Relocation

Cross Border Talents; Lisboa; Híbrido; EUR 17.000 - 26.000; Tempo integral

Benefícios oferecidos por esta vaga

Full relocation package

Flight to Portugal covered

Airport pickup on arrival

Furnished company apartment room inLis

Private health insurance after signing

Resumo da vaga

Cross Border Talents in Portugal is offering a Dutch-speaking Customer Service role based in Lisbon or Porto. You will support Dutch-speaking customers across various projects, using phone, email and chat, while ensuring high satisfaction and accurate CRM documentation.

Relocation is provided, and initial training is paid. The position is full-time with shift rotations and potential for a permanent contract after an initial period.

Qualificações

• Native or fluent Dutch
• English at B2 to C1 level
• EU citizenship or a valid work permit for Portugal
• Completed secondary education
• Willing to live and work in Portugal for at least 6 months
• Available full-time and open to shift rotations

Responsabilidades

• Support Dutch-speaking customers by phone, email and chat
• Answer questions, solve problems and guide customers to the right solution
• Handle requests about products, orders, accounts or technical issues, depending on the project
• Document every interaction accurately in the CRM system
• Maintain high quality and customer satisfaction standards

Conhecimentos

Dutch language

Customer service

English proficiency

Formação

Secondary education

Descrição da vaga

Cross Border Talents in Portugal is offering a Dutch-speaking Customer Service role based in Lisbon or Porto. You will support Dutch-speaking customers across various projects, using phone, email and chat, while ensuring high satisfaction and accurate CRM documentation.

Relocation is provided, and initial training is paid. The position is full-time with shift rotations and potential for a permanent contract after an initial period.