Dutch-Speaking Customer Support Specialist - Lisbon Relocation

CloserHire; Lisboa; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Private health insurance

Room in company apartment (12 months)

Modern Lisbon office

CV boost from a major brand

Resumo da oferta

CloserHire is seeking a Dutch-speaking customer support specialist to move to Lisbon. You will respond to customer inquiries across phone, email, chat, social media, and messaging, providing pre-sales and technical support with a friendly brand voice.

You will earn €1,406 per month base (paid monthly) with a relocation package and private health insurance. The role is based in Lisbon with a modern office and opportunities to grow with a major worldwide brand.

Qualificações

• Respond to customer requests across multiple channels (phone, email, chat, social media, messaging).
• Provide pre-sales, general inquiries, and technical support.
• Escalate issues to higher support tiers as needed.
• Escalate issues to higher support tiers as needed.
• Collaborate with technicians to resolve help tickets.

Responsabilidades

• Respond to customer requests via phone, email, chat, social media, and messaging channels.
• Provide pre-sales, general inquiries, and technical support.
• Escalate issues to higher support tiers as needed.
• Collaborate with technicians to resolve help tickets.
• Review and provide feedback on help content.

Conhecimentos

English (B2)

Dutch (C1)

PC skills

Descrição da oferta de emprego

CloserHire is seeking a Dutch-speaking customer support specialist to move to Lisbon. You will respond to customer inquiries across phone, email, chat, social media, and messaging, providing pre-sales and technical support with a friendly brand voice.

You will earn €1,406 per month base (paid monthly) with a relocation package and private health insurance. The role is based in Lisbon with a modern office and opportunities to grow with a major worldwide brand.