Dutch-Speaking Customer Support Specialist In Lisbon!

Multilingual Jobs Worldwide; Lisboa; Presencial; EUR 14 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Ongoing training

Multicultural environment

Resumo da oferta

Multilingual Jobs Worldwide invites you to join our client’s Lisbon team as a Dutch-speaking Customer Service Representative. Enjoy a fully supported relocation and an international, multicultural environment while building an international career.

You will handle inbound and outbound contacts, provide product and service information, troubleshoot issues, and up-sell where appropriate. Fluency in Dutch and English (C1) and customer-focused mindset are essential.

Qualificações

• Fluent in Dutch and English at C1 level.
• Strong communication skills.
• Customer-oriented mindset.
• Ability to handle multiple tasks in a fast-paced environment.
• Team player with a proactive attitude.

Responsabilidades

• Log inbound and outbound contacts and update customer records.
• Perform technical troubleshooting with customers.
• Support customer orders with relevant information.
• Track and follow up on cases to ensure timely resolution.
• Build strong, professional relationships and show empathy.
• Identify opportunities to up-sell and cross-sell.

Conhecimentos

Dutch language

English language

Communication skills

Team player

Proactive attitude

Descrição da oferta de emprego

Do you want to represent well-known brands from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you!

Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career!

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Log all inbound and outbound contacts and update customer records
• Perform technical troubleshooting with customers
• Support customer orders by providing relevant information
• Track and follow up on cases to ensure timely resolution
• Build strong, professional relationships with customers and show empathy
• Identify opportunities to up-sell and cross-sell

• Fluent in Dutch and English (C1 level)
• Strong communication skills
• Customer-oriented mindset
• Ability to handle multiple tasks in a fast-paced environment
• Team player with a proactive attitude