Dutch Customer Support Representative | Lisbon

Callfortalents; Setúbal; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

€100 performance bonus

€150 language bonus

Hybrid work after 3 months

Job summary

Callfortalents in Lisbon is seeking a fluent Dutch and English speaking customer service agent to deliver professional support and resolve inquiries. You will handle Dutch and English inquiries with a customer-focused approach, ensuring clear communication and timely solutions.

You will start on-site with the possibility of transitioning to a hybrid model after three months, and will enjoy bonuses including a €100 performance bonus and a €150 language bonus, with ongoing opportunities for

Qualifications

• Fluency in Dutch and English is required.
• Strong communication and problem-solving skills are essential.
• Customer-oriented attitude with professional demeanor.

Responsibilities

• Provide Dutch/English customer support and inquiries resolution.
• Identify issues and deliver effective, clear solutions to customers.
• Maintain high service quality and foster positive customer experience.

Skills

Dutch fluency

English fluency

Communication

Problem solving

Job description

Build Your Career in an International Environment! Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

Provide professional and efficient customer support in Dutch and English. Handle customer inquiries, identify issues, and deliver effective solutions. Ensure a positive customer experience through clear communication and a customer-focused approach. Maintain high service quality and contribute to customer satisfaction.

Requirements

Fluency in both Dutch and English. Strong communication, interpersonal, and problem-solving skills. A professional, proactive, and customer-oriented attitude. Must currently reside in Lisbon, Portugal.

Working Conditions

Schedule: 08:00–18:00. Work model: On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

€100 performance bonus. €150 additional language bonus. Potential hybrid work opportunity after three months. An international working environment. Opportunities for professional growth and development.