Dutch-Speaking Customer Support Pro

Cross Border Talents; Porto; Presencial; EUR 13 000 - 20 000; Tempo integral

Resumo da oferta

Cross Border Talents is seeking a Customer Support Representative to join their Porto team on-site. You will be the first point of contact for customers, resolving inquiries with patience and clear communication.

We value Dutch fluency, comfort with new internal systems, and a professional, calm communication style. Prior customer-facing experience is a plus, but not essential as training is provided.

Qualificações

• Dutch fluency required (written and spoken).
• Comfortable learning new internal systems.
• Clear, professional communication style.
• Some customer-facing experience is a plus.

Responsabilidades

• Flag recurring issues to address at the source.
• Contribute to a supportive, collaborative team environment.
• Follow up on open cases rather than letting them sit.
• Stay calm and clear with customers even when frustrated.

Conhecimentos

Dutch fluency

Tech savvy

Communication skills

Customer-facing experience

Descrição da oferta de emprego

Cross Border Talents is seeking a Customer Support Representative to join their Porto team on-site. You will be the first point of contact for customers, resolving inquiries with patience and clear communication.

We value Dutch fluency, comfort with new internal systems, and a professional, calm communication style. Prior customer-facing experience is a plus, but not essential as training is provided.