Dutch & English Customer Support Agent — Lisbon

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Performance bonus

Language bonus

Hybrid transition

International environment

Professional development

Job summary

Cross Border Talents in Lisbon is seeking a Dutch and English-speaking Customer Support Agent to join our international team. This on-site role requires you to assist customers in Dutch and English, resolve issues, and maintain high-quality service in a multicultural environment.

The ideal candidate resides in Lisbon, speaks Dutch and English fluently, and is comfortable starting on-site with a potential move to hybrid after three months.

Qualifications

• Fluent in Dutch (written and spoken)
• Fluent in English
• Strong communication and interpersonal skills
• Customer-oriented attitude and problem-solving abilities
• Must reside in Lisbon, Portugal
• Availability to work on-site initially

Responsibilities

• Assist customers and respond to inquiries in Dutch and English
• Provide clear information and effective solutions to customer issues
• Ensure a professional and positive customer experience
• Communicate with customers in a helpful and customer-focused manner
• Follow established procedures and service quality standards

Skills

Dutch language

English language

Job description

Cross Border Talents in Lisbon is seeking a Dutch and English-speaking Customer Support Agent to join our international team. This on-site role requires you to assist customers in Dutch and English, resolve issues, and maintain high-quality service in a multicultural environment.

The ideal candidate resides in Lisbon, speaks Dutch and English fluently, and is comfortable starting on-site with a potential move to hybrid after three months.