Dutch-Speaking Junior Customer Service Rep – Lisbon On-site

CallForTalents; Lisboa; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Paid training

Career growth

Multicultural environment

Competitive salary

Résumé du poste

CallForTalents in Lisbon is seeking a customer support representative to assist Dutch-speaking customers with product questions, troubleshooting, and order management. You will respond via phone, email, and chat, delivering clear, friendly solutions and documenting interactions in the CRM.

No prior experience required—entry-level candidates are welcome. The role includes a rotating schedule, weekend work, and on-site activity in Lisbon, with paid training and career growth opportunities.

Qualifications

• Native or fluent in Dutch (C2).
• Strong English (B2).
• Excellent problem-solving skills and attention to detail.
• Willingness to work on-site in Lisbon.

Responsabilités

• Respond to customer inquiries via phone, email, and chat, providing clear and effective solutions.
• Assist with product-related questions, technical troubleshooting, and order management.
• Escalate complex issues to the appropriate team when necessary.
• Maintain a high level of customer satisfaction through proactive and personalized support.
• Accurately document customer interactions and resolutions in the CRM system.

Connaissances

Dutch (C2)

English (B2)

Problem solving

Attention to detail

Adaptability

Description du poste

CallForTalents in Lisbon is seeking a customer support representative to assist Dutch-speaking customers with product questions, troubleshooting, and order management. You will respond via phone, email, and chat, delivering clear, friendly solutions and documenting interactions in the CRM.

No prior experience required—entry-level candidates are welcome. The role includes a rotating schedule, weekend work, and on-site activity in Lisbon, with paid training and career growth opportunities.