Dutch-Speaking Customer Service – Lisbon, Portugal

CloserHire; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

14 Salaries a Year

Flights Covered

Work From Home

Welcome Bonus

Relocation support

Job summary

CloserHire is recruiting for a Dutch-speaking customer service role in Lisbon, Portugal. The position supports an Insurance Company project, assisting Dutch-speaking customers in a fast-paced digital services setting. The work model is on-site with rotational shifts and bank holiday coverage.

Relocation support is provided, with a welcome bonus and a 14-salary year. Fluency in Dutch and strong English (B2+) are required, along with solid communication and computer skills for system learning.

Qualifications

• Native/Fluent Danish and good English (B2+)
• Strong communication and customer service skills
• Comfortable working in customer support/BPO environment
• Computer literate with ability to learn systems quickly

Responsibilities

• Provide customer support to Dutch-speaking customers for an Insurance Company project in Lisbon
• Handle inquiries in a fast-paced, digital services environment
• Work a Monday–Friday schedule with rotational shifts, including bank holidays

Skills

Dutch language

Customer service

Communication skills

English proficiency (B2+)

Tools

CRM systems

Job description

Dutch-speaking role in Lisbon, Portugal. €1,100 per month × 14 salaries (gross). Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Languages: Dutch
• Salary: €1,100 per month × 14 salaries (gross)
• Start: 2026-11-05
• Relocation: supported — details below

Perks worth knowing about

• 14 Salaries a Year
• Flights Covered
• Work From Home

About the role

Customer Service role with our client in Lisbon supporting an Insurance Company project, focused on assisting Dutch-speaking customers with support-related inquiries within a fast-paced and digital services environment. Model: Fully Remote Working Schedule: Monday to Friday (including bank holidays): 07:30 AM to 08:00 PM (Rotational shifts) Days Off: Weekends In short: Customer service + automotive digital support + international BPO environment.

What you'll do

• Customer Service role with our client in Lisbon supporting an Insurance Company project, focused on assisting Dutch-speaking customers with support-related inquiries within a fast-paced and digital services environment. Model: Fully Remote Working Schedule: Monday to Friday (including bank holidays): 07:30 AM to 08:00 PM (Rotational shifts) Days Off: Weekends In short: Customer service + automotive digital support + international BPO environment

What we're looking for

• Native/Fluent Danish and good English (B2+)
• Strong communication and customer service skills
• Comfortable working in customer support/BPO environment
• Computer literate with ability to learn systems quickly

Salary

€1,100 per month × 14 salaries (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

Benefits

• Complexity Bonus paid in 11 months 100EUR Performance Bonus (up to) paid in 12 months 100 EUR We are offering a 2000€ Welcome Bonus. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment

Relocation support

• Relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accommodation

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works

• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.