Dutch-Speaking Customer Care Specialist – Lisbon

Besthire; Lisboa; Presencial; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Thorough initial training

Ongoing coaching from team lead

Clear career progression path

Resumo da oferta

Besthire is hiring a Dutch-speaking Customer Support Specialist in Lisbon, Portugal. You will help policyholders with coverage and policy queries by phone, email, and chat in a fast-paced, multilingual environment.

This on-site role includes thorough initial training, ongoing coaching from your team lead, and a clear path for career progression within a large insurer. English is used daily alongside Dutch, and a supportive team awaits you.

Qualificações

• Proficiency in Dutch required.
• Strong communication skills across channels.
• Prior customer service experience preferred but not required.

Responsabilidades

• Answer questions from customers by phone, email, and chat.
• Maintain accurate records of each interaction.
• Escalate complex cases to the appropriate team when needed.

Conhecimentos

Dutch language proficiency

Communication skills

Customer service mindset

Multilingual (English)

Descrição da oferta de emprego

Besthire is hiring a Dutch-speaking Customer Support Specialist in Lisbon, Portugal. You will help policyholders with coverage and policy queries by phone, email, and chat in a fast-paced, multilingual environment.

This on-site role includes thorough initial training, ongoing coaching from your team lead, and a clear path for career progression within a large insurer. English is used daily alongside Dutch, and a supportive team awaits you.