Dutch-Speaking Customer Support Specialist — Lisbon On-Site

Besthire; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training provided

Career progression

Multilingual team

Resumo da oferta

Besthire in Lisbon is seeking a Customer Support Specialist to assist Dutch-speaking users of a major digital platform. You will handle inquiries by phone, email, and chat, recording interactions, and escalate complex cases to the appropriate team.

No prior customer service is required as full training is provided, with a clear path for career progression within a multilingual team and ongoing coaching from your team lead.

Qualificações

• Fluency in Dutch is required.
• Comfort with English for daily work.
• Strong communication and problem-solving abilities.

Responsabilidades

• Answer customer inquiries via phone, email, and chat.
• Keep accurate records of interactions and escalate complex cases.
• Support customers on a digital platform and collaborate with teams as needed.

Conhecimentos

Dutch language

English proficiency

Communication

Descrição da oferta de emprego

Besthire in Lisbon is seeking a Customer Support Specialist to assist Dutch-speaking users of a major digital platform. You will handle inquiries by phone, email, and chat, recording interactions, and escalate complex cases to the appropriate team.

No prior customer service is required as full training is provided, with a clear path for career progression within a multilingual team and ongoing coaching from your team lead.